Tips Make Employees Motivated? Here Are the Facts and the Right Way to Give Them in Restaurants

Have you ever wondered why the service at a particular restaurant feels so different? It could be because there is a tipping system that makes the team work enthusiastic. Tipping is a form of appreciation that is often taken for granted.

In fact, the effect on work enthusiasm is extraordinary.In the culinary world, tips are a hot topic. Starting from how they are divided to how they should be given.

If you are building a food business or already have a restaurant, the discussion about tipping money is very important for you to understand. Let's discuss it together from the basics!

What is Tip Money Actually?

To avoid misunderstanding, let's start with the definition. Tip is an additional amount of money given by customers as a form of gratitude for service.

So it's not part of the main bill, but it still affects the welfare of the restaurant crew.For those of you who have never set up this system, it is important to know that tip money is not just a bonus.

Well, but a form of direct appreciation from customers. In fact, tip money can be an indicator of the quality of service in your restaurant.

Tipping money also gives management insight into who is performing well. So, this system can help you evaluate your team without having to make complicated assessments.

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Why Can Tips Motivate Employees?

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Stories from several culinary business players show a similar pattern. Restaurants that manage tipping transparently tend to have more loyal staff.

Employees feel appreciated and have more enthusiasm in serving.Money tips can be instant motivation.

Moreover, if accompanied by a fair distribution system. Employees become enthusiastic about maintaining their attitude, being responsive, and alert in every order.

You must have heard of restaurant employees who are willing to work overtime because customers are satisfied and give tips. Well, this is real proof that tips are one of the effective triggers for hard work.

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How to Give Tips Correctly?

Tipping is easy, but managing it in a restaurant can be a challenge. To avoid problems, you need to create a clear system. Determine who is entitled to receive tips, when they are distributed, and using what method.

Tips are usually divided based on shift or performance. But you can also use a rotation system so everyone gets a turn. The key is, the distribution system must be transparent and consistent.

If you use ESB POS or ESB POSLite, you can directly record every tip transaction automatically. So no need to bother calculating manually. All data is neatly stored and can be checked at any time.

Tips Aren't Always About the Amount, But the Impact

Sumber: Istockphoto

Many people think that tips are small in value, but for employees, one tip can be a boost for a day's work. Imagine, if every day there are customers who give tips.

Tips are more than just extra pocket money. For some people, it’s a sign that their hard work is appreciated. That’s why it’s important for you, as a business owner, to set up a good tipping system.

In addition, employees who often get tips are usually more service conscious. They know that smiling, being friendly, and responsive can bring additional benefits.

Tips for Sharing Tips So It Doesn't Become a Conflict

Sometimes, problems arise when tips are shared. Misunderstandings about the amount, time, and who gets it can cause a team to become uncooperative. That's why you need a fair system.

Use the example of a tipping system based on shifts. If there are five staff in one shift, you can divide it evenly or give extra to the best performers. It all depends on the work culture you build.

Tips can be shared daily, weekly, or monthly. But make sure everyone knows when and how much they receive. Transparency is key to keeping the team solid.

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It's Worth Noting, Money Tips Also Need a System

If you are still using a manual system to record tips, now is the time to upgrade. In this day and age, everything can be digital. Especially if you use ESB POSLite or ESB POS.

With this system, every transaction can automatically record the incoming tips. So you don't need to calculate again at the end of the day. All reports can be checked directly on the dashboard.

Practical and accurate, sIn addition, you can set access rights for supervisors or managers to help monitor. Well, this certainly makes the tip distribution system more efficient and minimizes conflict.

When Tips Become the Key to Loyalty

At one fast food restaurant, the owner shared a major change after he set up a tipping system. Initially, there were a lot of employees coming and going. 

However, since the tips were distributed fairly and recorded neatly, the team became more loyal.

Employees become more enthusiastic about working, because they know that every good service can be immediately appreciated. Money tips make them feel respected and an important part of the team.

Stories like this show that tips are more than just a nominal amount. But more than that, it is a matter of value and appreciation that impacts the entire work line.

If you don't have a neat tip system yet, now is the time. Start with something simple like manual recording, but if you want to be more practical and efficient, just use ESB POSLite or ESB POS.

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Tipping is a form of appreciation that sometimes doesn't seem like much, but has a tremendous impact. From work morale to customer satisfaction, everything can be improved as long as the system is clear and fair.

Tipping means you give customers a chance to thank your team directly. While tipping also makes your crew more enthusiastic because they know their hard work is appreciated.

Come on, start organizing your tip system in a smarter and more modern way. Try using ESB POSLite if you have a small to medium scale culinary business.

So, for those of you who already have many branches, ESB POS ready to help everything become more practical. ESB POSLite comes with a secure local storage system, even when the internet connection is weak.

The complete features make it easier for you to manage restaurant operations. While ESB POS give you live and integrated multi-channel reports.

Click here to get started, ESB POSLite & ESB POS. It's time to organize your tip money in a modern way and make your team more solid!