Generally Question
What is ESB?
ESB is an ecosystem of solutions that's created especially for F&B industry. Therefore it has so many detailed functions that common (and custom) softwares don't have.
ESB is created under the spirit of "Community Based Software", where a solution for 1 brand is also enjoyed by other brands. With so many leading brands using ESB, the community in ESB ecosystem is enjoying best practice in doing F&B business.
Who created ESB?
ESB was initially created by the combination of years of experience in financial expertise, business expertise, and programming expertise. The founders of ESB has a long experience in their own fields. Therefore ESB is created to literally solve F&B business problems.
Who can use ESB?
F&B business with multiple outlets and heavy transactions are to enjoy the most benefit from ESB, as the efficiency resulted is higher. Nevertheless, we are building business to become big right? You can also use ESB in the beginning of your business journey, the cost is variable to your usage anyway, it is very affordable.
Who have ESB?
Right now, mostly well-known brands and large F&B group like Boga Group, Ismaya Group, MAP Group, Sour Sally Group, etc. Did I mention Starbucks has also trusted us as their solution provider? Well, what are you waiting for? This is a software that's being used by heavyweights of F&B players.
Is ESB Expensive?
You will be surprised on how affordable ESB is, even a warung can afford ESB. Contact us immediately.
Why I should use ESB?
I can tell you hundreds of reasons why, though, there are two things crossed my mind:
(1) why do you think those big brands decided to use ESB, a software that's just operate in 2018? And
(2) Do you want to enjoy higher profit?
When Should I use ESB?
When you want to start increase your efficiency (profit).
I'm afraid ny team is not high tech enough to use ESB?
As long as that person can operate cellphone and can use computer, that person can operate ESB. Anyway, with or without ESB, incapable team does not go along with success in business right?
What is the payment term for using ESB, most software I know are asking 1 year payment upfront?
It is up to you. You can pay monthly, annually, or quarterly.
Can I get a trial?
Sure, please contact us for that. You are special for us, let us assist you.
Technical Usage
How to start using ESB?
Book you presentation schedule, contact us, we are very happy for your inquiries. Lets revolutionaries F&B business in Indonesia, together.
How fast can I implement ESB
We had the experience of getting an outlet live in 1 day after presentation. Client's convenience is our priority. As long as your data is complete and correct, implementation is piece of cake.
Can I integrate a part of ESB to other software?
Yes, As long as that software supports API connection, we can integrate. And of course, we have to consider the capability of that 3rd party software as well.
Can I use ESB for cloud kitchen?
Yes, ESB is used by several well known cloud kitchen. ESB has the capability of enabling F&B business to run without waiter and cashier, which is best for cloud kitchen, as it needs to reduce cost as much as possible.
Can ESB system handle online payment?
We have enabled payment through OVO, Gopay, Dana, LinkAJA, Visa, Master, QRIS, Yukk, and Virtual Account. You name it, we provide it.
Can ESB system handle delivery logistic?
We have enabled delivery by Gosend, Grab Express, Lala Move and many more courier including non-instant courier. You can also use your own courier, we have an application for that.
I have multiple companies, how can ESB handle that?
ESB Core (ERP) is built to handle large enterprise needs, therefore it has the capability to perform consolidation, but the most important part is, managing multiple outlets within multiple companies by single sign-on. Multiple companies management is very much doable by ESB.
I hate automated chat bot, how will ESB support Me?
We have 24/7 contact center, you can even contact us by Whatsapp. Our founders have been in service business for almost 20 years, support is number 1 in our business.
I'm confused, what feature of ESB should I use as a first timer?
No worries, drop a message through our website and we will comeback to you in 24 hours. Let us help you, by suggesting the best solution you can use as a first timer.
Hardware
Is there any special hardwate I need?
No, ESB can run in multiple type of hardware. We are here to help you achieve efficiency, if you have to buy certain hardware, it would not be efficient anymore right? Although you may need to adjust your hardware according to your operation needs.
Do I have to buy hardware from ESB?
No, we are software company, we don’t sell hardware. Although we can help you obtain certain hardwares as we have many connection to good hardware providers, we can even help you get installment payment for your hardware.
