Frequently Asked Questions

ESB offers an integrated ecosystem that already covers everything from the front-end (restaurant/cafe front operations) to the back-office (restaurant/cafe back operations). On the front-end, there are POS (Point of Sale) applications specifically for F&B, online ordering systems, membership management systems, self-ordering kiosks, queue management systems, reservation management systems, and kitchen management systems. For the back-office, ESB provides an ERP (Enterprise Resource Planning) system to manage production, inventory, accounting, finance, and connection to the supply chain, as well as supply-chain management systems, business insight, and OLIN which is the first AI application specifically for F&B in the world.

ESB has been trusted by more than 30.000 culinary businesses of various scales spread across Indonesia, Southeast Asia, and even Europe, with some of them being well-known F&B brands such as Boga Group, Ichiban Sushi, Payakumbuah, Sambal Bakar, Marugame Udon, Richeese Factory, RamenYA!, Wingstop, Kulo Group, Wizzmie, and others. Various scales of culinary businesses have succeeded in optimizing their operations more efficiently and in an integrated way.

Of course! ESB provides a free trial for 30 days for culinary business owners who want to explore the features of the ESB POSLite cashier application to improve the efficiency of their restaurant operations. Come on, try it for free now by filling out the form or contacting the ESB Sales Team.

Yes, the ESB system can be used to manage restaurants/cafes efficiently, starting from MSMEs up to F&B enterprises.

No, all ESB systems are web-based (except OLIN). This means they can be accessed on both Android and iOS devices, including the Back Office Dashboard and Core. However, for a more optimal experience, we recommend using the Back Office on devices with larger screens such as a computer, laptop, or tablet.

Yes, ESB products can be used to manage multiple brands and branches.