What Is Gueridon Service? Here's How It Works and How to Implement It

Many restaurants are now emphasizing a more personalized dining experience. 

This trend is growing because customers want a sense of comfort while enjoying their meals.

Well, one of the presentation concepts that is often discussed in the restaurant world is gueridon service. 

Many people are curious and ask what is gueridon service.So, before you join in building a premium dining experience, let's get to know the concept first.

What is Gueridon Service?

We start from the basics.What is gueridon serviceThis concept is a way of serving food directly at the customer's table. 

Restaurant staff prepare the dishes on a plate.trolleyor a small moving table calledgueridon. 

Here, customers can see the process of mixing, cutting, or finishing their menu. 

Mention gueridon service becomes important because this concept emphasizes warm interactions between staff and customers.

The entire process takes place close by, not in a closed kitchen. This allows customers to feel involved. 

Many fine dining restaurants have long used this concept. However, now gueridon service is starting to be implemented by restaurants with a modern style.

In conclusion, what is gueridon service? This is a live-at-the-table presentation technique that maximizes visuals, aromas, and interaction. 

This concept creates a more lively dining experience. You've probably seen a chef flambé a steak in front of customers. 

Well, that's an example of gueridon service being the most popular.

Read Also:Customer Retention Is Key to Business Success, Here's How to Improve It!

Why is Gueridon Service Starting to be Used More and More?

There's a compelling reason why this concept is becoming so widely discussed. The restaurant world is now focused on experiences, not just taste. Customers want memorable moments.

Gueridon serviceIt helps restaurants create a premium feel without having to completely change the concept of the venue. 

Customers will feel special. They can even feel a direct connection to the food served.

When you understand what gueridon service is, you can see that this concept is suitable for a variety of settings, from steakhouses and hotel restaurants to casual eateries looking to add value.

The Function of Gueridon Service in the Dining Experience

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After understanding what is gueridon serviceNow, let's get into its main function. This function isn't just about serving food. 

There are many important benefits you can take advantage of.

1. Increase Premium Effects

When customers see their dishes being prepared at their table, the atmosphere feels exclusive. 

This moment provides a strong visual appeal. Many customers enjoy this kind of experience.

2. Increase Interaction with Customers

In conceptgueridon serviceThe staff doesn't just serve. They also have the opportunity to interact with customers. 

The atmosphere becomes warm, and the emotional connection between the restaurant and its customers is strengthened.

3. Highlight Staff Expertise

When you implement this concept, restaurant staff can demonstrate their skills. This instills a sense of trust. 

Customers feel like their dishes are being prepared by expert hands.

4. Makes Dishes Fresher

Dishes are served directly from the final stage to the table. Customers experience a fresher aroma, texture, and appearance.

5. Increase Menu Price Value

With additional experience, menu items can be priced higher. Customers will feel the value is justified.

Read Also:Must-Know! 9 Advanced Restaurant Cashier App Features to Help Your Business Run

Types of Menus Suitable for Gueridon Service

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So that gueridon serviceTo maximize your experience, you can choose a menu that involves a finishing process in front of the customer. For example:

• Flambé steak
• Caesar salad prepared directly
• Pasta stirred in a cheese wheel
• Dessert that needs caramelizing on the plate

When you understand gueridon service, you're also probably aware that visuals play a huge role. So, choose a menu that's both visually appealing and visually appealing.

How to Implement Gueridon Service in Your Restaurant

This part is very important. Many restaurants know what is gueridon service, but confused about how to start.Here are the steps.

1. Prepare the Right Equipment

You need a trolley/gueridon with wheels and a work surface. This tool must be stable and clean. Additional equipment includes a plating knife, flambé tool, mixing bowl, and torch.

2. Train Staff Well

Staff need specific training. They must understand the work sequence. Their movements must be neat. Communication must be warm. All steps must be executed with confidence.

3. Select the Main Menu

Start with one or two menus. Find the ones that are easiest to display beautifully. You can expand as your team gains experience.

4. Create Storytelling during Presentation

When doing gueridon service the staff can tell you the origins of the ingredients. The sauces. The history of the menu. This makes customers feel connected.

5. Pay Attention to Safety

Due to the close proximity of customers, please be mindful of distance, flames, and hot equipment. Ensure everything is safe.

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Simple Example of Gueridon Service Flow

Stimulus, Greeting, Brief explanation, Finishing process, Presentation, Closing remarks. This flow makes the experience feel smooth and pleasant.

When Should Gueridon Service Be Used?

This concept is suitable for:

• Fine dining restaurant
• Hotel restaurant
• Restaurant with signature menu
• Restaurants looking to increase customer engagement.

However,You can also make this concept more casual, for example, for an interactive salad bar in a casual restaurant.

FAQs About Gueridon Service

1. What is gueridon service?

Gueridon service is table service where food is prepared, assembled, or finished right at the customer's table using a dedicated trolley. This technique provides a more personalized and engaging dining experience.

2. Why do restaurants use gueridon service?

Because this concept enhances the exclusivity and interactivity. Customers can directly observe the preparation process, from flambé and carving to salad mixing, making the dining experience even more special.

3. Are all restaurants suitable for gueridon service?

Not all, this concept is more suitable for fine dining or restaurants with a focus on premium dining experiences, because it requires a trained crew and adequate space.

4. What equipment is commonly used in gueridon service?

The equipment includes gueridon trolley, portable stove, flambé tool, carving knife set, salad bowl, and other serving equipment according to the menu that is processed in front of the customer.

Conclusion

Now you knowwhat is gueridon serviceand why this concept can make a restaurant look more premium. You also know its function, advantages, and implementation steps.

If you want a restaurant that not only has an interesting concept, but also has efficient operations, you can start digitizing the process. You can use the digital ecosystem from ESB Kiosk. 

From cashier systems to kitchen management to menu settings, you can manage everything within one integrated ecosystem. Contact the ESB Team now!